Privacy Policy

1. Introduction [Alex Medical Services] ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.alexmedicalservices.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect We collect several types of information from and about users of our Website, including:

• Personal Information: Name, email address, phone number, mailing address, or any other information you voluntarily provide via contact forms, appointment requests, or newsletter sign-ups.

• Technical & Usage Data: IP addresses, browser types, operating systems, referring URLs, and details about your visits to our Website collected automatically through cookies and tracking technologies.

3. How We Use Your Information We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.

• To respond to your inquiries, schedule appointments, or provide requested services.

• To send administrative updates, marketing communications, or promotional materials (if opted in).

• To improve our Website, user experience, and customer service.

• To comply with legal and regulatory obligations.

4. Disclosure of Your Information We do not sell, trade, or rent your personal information to third parties. We may disclose personal information:

• To contractors, service providers, and third parties we use to support our operations (e.g., website hosting, IT services).

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.

• If we believe disclosure is necessary to protect the rights, property, or safety of our business, customers, or others.

5. Cookies and Tracking Technologies Our Website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can set your browser to refuse all or some browser cookies, but doing so may cause some parts of the site to function incorrectly.

6. SMS / Text Messaging Consent If you consent to receive SMS from [Alex Medical Services], you agree to receive [appointment reminders, account notifications, updates, or promotional] SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.alexmedicalservices/privacypolicy to see our privacy policy and terms and conditions.

The Terms & Conditions for SMS:

• Messaging frequency may vary.

• Message and data rates may apply.

• To opt out at any time, text STOP.

• For assistance, text HELP or visit our website at www.alexmedicalservices.com.

• Visit https://www.alexmedicalservices.com/privacypolicy for privacy policy and for Terms of Service.

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Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security We implement appropriate technical and organizational measures to safeguard your personal information against accidental loss, unauthorized access, alteration, and disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights Depending on your location, you may have rights under applicable privacy laws (such as GDPR, CCPA, or state privacy acts), including the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for data processing at any time.

• Opt out of marketing communications.

To exercise any of these rights, please contact us.

9. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to Our Privacy Policy We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.